Return & Exchange Policy
We want you to love your purchase, but if something isn’t quite right, we’re here to help.
Eligibility
- Returns are accepted for exchange or store credit only.
- Items must be returned within 14 days of delivery.
- Returned items must be unused, in their original condition and packaging.
Non-Returnable Items
Please note that we do not accept returns or exchanges on the following:
- Sale items
- Personalized or custom-made products
Return Shipping
- Customers are responsible for all return shipping costs.
- We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.
How to Start a Return
To begin a return or exchange, please contact us at returns@thebeehivecreations.com with your order number and reason for return. We’ll guide you through the process.